Poverty is a threat to human dignity

Privacy Policy

Privacy Policy

Joy of the Heart Foundation Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from supporters, volunteers, donors, and visitors to our website.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Donation Information: Payment information, donation history, and associated details.
  • Volunteering Information: Skills, availability, and interests.
  • Communication Preferences: Your preferences for receiving updates and information from us.

Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version
  • Operating system
  • IP address
  • Referring website
  • Pages viewed and time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Communication: To communicate with you about our programs, events, and opportunities for involvement.
  • Donations: To process and acknowledge donations, issue receipts, and provide updates on how your contributions are being used.
  • Volunteering: To manage and coordinate volunteer activities and opportunities.
  • Improvement: To improve our website, services, and outreach efforts.
  • Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the Law, enforce our site policies, or protect our or others’ rights, property, or safety.

4. Data Security

We implement various security measures to protect your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information, subject to certain legal constraints.
  • Opt-Out: You can opt out of receiving our communications by following the unsubscribe instructions in any email you receive from us or by contacting us directly.

6. Third-Party Links

Our website may contain links to other websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us at:

Joy of the Heart Foundation Inc.

Phone: +251911813264

Email: info@joyoftheheartfoundation.org

Thank you for supporting Joy of the Heart Foundation Inc. and for trusting us with your personal information. We are committed to protecting your privacy and using your information responsibly to further our mission.

By using our website and services, you consent to our Privacy Policy.

Joy of the Heart Foundation Inc.

Phone: +251911813264

Email: info@joyoftheheartfoundation.org